Terms & Conditions

Service Agreement

Learn more about the terms governing our financial planning subscription service.

By using our services, you agree to these terms and conditions. Please read them carefully before subscribing.

Key Definitions

Understanding these terms will help clarify our service agreement:

  • Service:: soliviantrae's subscription-based financial planning consultation and advisory service.
  • User/Client:: Any individual who subscribes to or uses our financial planning services.
  • Content:: All materials, advice, resources, and information provided through our service.
  • Agreement:: These terms and conditions, along with our Privacy Policy and disclaimers.

Service Usage Terms

Your subscription grants you access to our financial planning services subject to these usage terms.

Permitted Uses:

  • Access financial planning consultations and resources for personal use
  • Communicate with our team about your financial planning needs
  • Receive personalized advice and strategic guidance

Prohibited Uses:

  • Sharing your account access with unauthorized third parties
  • Using our service for illegal activities or regulatory violations
  • Attempting to reverse engineer or copy our proprietary methods
  • Providing false information that could affect our advice quality

Your Responsibilities

As a subscriber, you agree to the following responsibilities:

  • Provide accurate and complete information about your financial situation
  • Maintain the confidentiality of your account credentials
  • Notify us promptly of any changes affecting your financial planning needs
  • Use our service in accordance with applicable laws and regulations

Intellectual Property

All content, methods, and materials provided through our service remain the intellectual property of soliviantrae.

Your subscription grants you a limited, non-transferable license to use our content for personal financial planning purposes only.

Privacy and Data Protection

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of this agreement. Privacy Policy

Disclaimers and Warranties

We provide our services with professional care but cannot guarantee specific financial outcomes or results.

Our service is provided "as is" without warranties beyond those required by Australian Consumer Law.

Limitation of Liability

Our liability is limited to the amount you paid for services in the 12 months preceding any claim.

We exclude liability for consequential, indirect, or punitive damages to the extent permitted by law.

Indemnification

You agree to indemnify soliviantrae against claims arising from your misuse of our services or violation of these terms.

Dispute Resolution

We're committed to resolving disputes fairly and efficiently through established processes.

Internal Resolution:

We encourage direct communication to resolve any service concerns before pursuing formal dispute processes.

Unresolved disputes may be referred to the Australian Financial Complaints Authority for independent resolution.

External Dispute Resolution:

You can access free external dispute resolution through AFCA if internal resolution is unsuccessful.

AFCA Website

Service Termination

Either party may terminate this agreement with 30 days' written notice.

Upon termination, your access to our services will cease, but these terms will continue to apply to past service usage.

Governing Law

This agreement is governed by Australian law and subject to the jurisdiction of Australian courts.

Severability

If any provision of these terms is deemed unenforceable, the remaining provisions will continue in full effect.

Complete Agreement

These terms, together with our Privacy Policy and disclaimers, constitute the complete agreement between us.

Terms Modifications

We may update these terms to reflect changes in our services or legal requirements.

Your continued use of our services after term changes indicates acceptance of the modified agreement.

Terms Contact

For questions about these terms or our services, please contact us:

Email:: contact@soliviantrae.com

Phone:: +61 627-632-010

Address:: Level 15, 123 Collins Street, Melbourne VIC 3000

Effective Date:: September 19, 2025

Last Updated:: September 19, 2025